About Us

History

Roy Lown’s Classic Awards and Billiards began in 1967, specializing in trophies, plaques and awards. Today, our family business of over 40 years offers products that are uniquely customizable, providing recognition or entertainment solutions that are more personal than those available through catalogs or megastores. Our location is conveniently located in El Paso, and our showroom is a testament to the versatility and quality of the products we offer.

Customer Service

Roy Lown’s customer service is second to none. From the initial interaction to the final product delivery, our goal is to exceed the expectations of our valued customers. We cater to the unique needs of businesses of all categories and sizes, schools, government and military organizations, small groups, clubs, and individuals. We take pride in our work and continually strive for complete customer satisfaction.

Guarantee

We will provide superior quality, consistency and service to meet and exceed the expectations of our customers. We conduct business with the highest degree of integrity so that our employees, customers and vendors are proud to be associated with Roy Lown’s Classic Awards and Billiards.

Mission Statement

Our #1 priority is to exceed our customer’s expectations in product, quality and cost through continuous improvement and customer interaction. We are craftsman at heart. We want to produce creative and unique products that we can be proud of.

Vision Statement

To remain the preferred and most trusted resource for the products and services that enhance recognition and home entertainment.